Presentation of our efficient service support with the software from Oculavis

On the DKT 2018, currently taking place in Nuremberg until the 5^th of July you can expect interesting news with regard to production processes, technologies and so much more in the field of caoutchouc and elastomers processing. Gerlach Maschinenbau GmbH, as international acting manufacturer of machines for the continuous vulcanization of rubber products, is of course present with its own booth.

Beside the presentation of upgrades and developments for some of our effective machines, another focus is on the technological service support for our customers with the Oculavis share package.

Improved support measures

It was an excellent decision to include the practical software solutions of the German start-up Oculavis in our support portfolio, because of its performance increasing and process optimizing impact. Your advantage: You will get the best possible support in the solution of your issues. No matter, if it is in case of a break-down or when you have urgent questions about the functioning of the machine. The best thing about that is that we don’t even have to be on your site to achieve that.

You will have access to all important machine documentations and receive more important data and information from our support team in the live-chat which you can perform effectively led by our technician.

Another feature: You can choose the device for the communication with our technicians. Smartphone, tablet or the data glasses – for the hands-free use – are all suitable to work with this software.

During the show you can get an impression of this Oculavis technology from the presentation on our booth. We will be pleased to answer your specific questions.